Vincent Liu

Ave · Vancouver, BC Canada · (604) ***-**** · Lvang.liu@gmail.com

Innovative and proactive Product Manager offering 3 years of experience in UX designing and web development with a strong interest in the project that requires conceptual and analytical thinking.

Now fully-committed to designing and developing innovative things that users love. Always eager to learn more tricks from anyone regardless of the industries they are working in.

Applying iterative approaches to corporate strategy to proficient in monitoring trends and capitalizing on emerging opportunities.

Experience

Chief Operating Officer

CloudCradle Management Corp, Richmond, BC Canada (Subsidiary of Newmark)

  • Collaborated with Director in developing and implementing, business strategies, operational plans, procedures, and systems, in compliance with the company's strategic goals, policies, budgets, and deadlines.
  • Built company official website and maintained the website after the development.
  • Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness by using Google Adwords, Google Analytics, Facebook, Mailchimp, Google Search Console, Google My business, etc.
  • Established contracts, agreements, user terms, and policies in compliance with the BC bylaw and regulations for business operations.
  • Conducted research on emerging trends within the rental industry and capitalized on finds to develop new services and strategies. (Airbnb, TP, CMS)
  • Directed technological improvements, reducing waste and business bottlenecks by Bridging with Zumper, Rentboard BC, Elevate rooms, Siteminder (CMS), Ciirus (PMS), etc.
  • Overseeing daily operations of the company. (IT, Marketing, Sales, etc.)
  • Overseeing office equipment maintenance and repair, as well as replacement of missing supplies.
  • Conducted hiring new employees with the recruiting process.
  • Conducted training and supervising staff to ensure the overall efficiency of daily operations
  • Managed all documents and bookkeeping activities, including contracts, policies, development documents, employee salary and payroll records, income and expenditure records, daily Email activities, online account activities, and other core documents.
  • Evaluated performance by analyzing and interpreting rental market data and metrics.
  • Assisted director in fundraising ventures and participated in expansion activities (investments, acquisitions, etc.)
  • Maintained client retention while negotiating and executing agreements with clients.
  • Managed relationships with partners/vendors.
  • Increased business profits by streamlining processes.
  • Aligned company objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.

    • September 2018 - December 2019

    Licensed Property Manager

    Sincere Real Estate Service Ltd, West Vancouver, Canada

    Brought 8 deals to the company with $21k revenue in total.

    June 2019 - November 2019

    Chief Operating Officer & Product Manager

    Newmark Investment Corp, Richmond, BC Canada

  • Led development of the online rental platform CloudCradle App and CloudAgent App including Website, IOS, and Android platform.
  • Screened and Negotiated outsourcing developers and designers to reduce the cost with reliable qualities.
  • Negotiated and drafted contracts and payment strategy with outsourcing developers, saving company over CAD$900,000.
  • Established a 7/24 hrs communicating and reporting strategy to supervise development process and quality in real-time.
  • Composed requirements documents and acceptance criteria, and drafted development plans with CTO.
  • Built User Story, User flow and UX prototyping with cross-platform approaches by using Invision, Adobe AI, and Axure.
  • Arranged business trips for meeting with representatives of CREA(CA) and NAR(US).
  • Composed test documents and test cases, and built the agile development environment for bug tracking, new requirements collection by using Jira and other collaborative systems.
  • Maintained the website and mobile app after the development.
  • Created the business documents and wiki by using confluence.

    • November 2016 - December 2019

    Web Developer

    Yidai Media Corp, Burnaby, Canada

  • Independently developed an online personal chef service website (www.Ychefapp.com) by using WordPress.
  • Built local server and QA environment for quality control.
  • Assisted the developer team to conduct cross-platform bug tests and debug for 3 applications.
  • Presented illustrative bug reports by using agile development software. (GitHub, Jira, and Confluence)

    • July 2015 - December 2015

    Business developer

    Yidai Media Corp, Burnaby, Canada

  • IEstablished user terms and policies in compliance with the BC bylaw and regulations for business operation.
  • IBuilt and strengthened productive and valuable industry partnerships.
  • IDeveloped quarterly business plans to evaluate the revenue stream.

    • July 2015 - December 2015

    UI designer and Post-Production & Editing

    The China Press, Alhambra, CA United States

    Collaborated with the team leader to build event promotional design and edit daily interview Videos by using Adobe Photoshop, Premiere and After Effect.

    April 2014 - July 2014

    School Registrar

    CAN Education group, West Covina, CA United States

  • Developed innovative sales and marketing strategies to facilitate business expansion. (Referral Tree)
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.（after-school session，social class differentiation）

    • April 2013 - July 2014

    Guitar and Computer Teacher

    CAN Education group, West Covina, CA United States

  • Taught student basic guitar playing as well as some basic media software including Guitar Pro(GTP), Music recording and editing software, etc.
  • Built a private server environment of old online games by using Linux red-hat and Navicat 8 for game and study use. (World of Warcraft, Cross Gate, etc)

    • April 2013 - July 2014

    General Manager Assistant & Business Development Manager

    GUOWEIXINGBANG Industrial Corporation Ltd, Qingdao, SD, China

    Assisted the President to Maintain agile and responsible organizations with sustained revenue growth by monitoring industry forecasts and adjusting marketing strategies. (360 safe methods)

    May 2010 - December 2010

    Government receptionist

    SINOCES 2010, Qingdao, China

    Responsible for the daily reception of exhibitors.

    July 2010 - August 2010

    Psychological consultant Assistant

    AIDUO Psychological counseling services LTD, Qingdao, China

  • Assisted the consultant to complete the 2 educational and 1 emotional case.
  • Developed Group training for the management team to enhance team collaboration, trust, and cohesion.

    • January 2010 - August 2010

    General Manager Assistant

    Audi 4S store, Qingdao Canada

  • Collaborated with the vice president to develop and implement recommendations for service improvement.
  • Established 'Sharing Group' policies to promote company culture and vision.
  • Interviewed, supervised and motivated some staff members to achieve optimal productivity.

    • September 2009 - December 2009

    Substitute teacher

    Qingdao No. 2 Junior High School, Qingdao, China

    Substitute teacher in Psychology and Math，Grade Seven

    April 2009 - July 2009

    Education

    License of Rental Property Management

    The University of British Columbia
    Vancouver, Canada

    2019

    Certified of Computing Sci & Info Systems

    Douglas College
    New westminster, Canada

    GPA: 3.74

    2015

    Master of business Administration

    National University
    San Diego, United States

    GPA: 3.49

    2013

    Bachelor of Psychology and Economics (Double Degree)

    Qingdao University
    Qingdao, China

    2010

    Skills

    Programming Languages & Tools

    Programming: H5, CSS, Javascript, Jquery, Node.js, PHP, Java, etc

    Applications: Adobe AI, PS, XD, Premiere, AE; Axure 9, etc

    Platforms: WordPress, Redhat, Ubuntu, MySql, Jira, Confluence, Github, Atom, IntelliJ, VMware, Xampp, etc

    • UX Prototyping
    • Data analysis and Document management
    • Accounting and Financial statement
    • Computer software and hardware maintenance and repair
    • Program oversight and cross-platform bug test
    • GST and T2 report
    • Cost savings and reduction
    • Business planning
    • Negotiation
    • Regulations, bylaw, and procedures associated with rental property management
    • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
    • Evaluate and install computer hardware, networking software and operating system software
    • Install, maintain, troubleshoot and upgrade Web-server hardware and software
    • Implement data, software and hardware security procedures and Perform data backups and disaster recovery operations
    • Google SEO
    • Pragmatic and Fast Learning

    Interests

  • Game decompilation and balance adjustment by disassembling and cracking internal data configuration.
  • Create short fun videos with simple post-editing.
  • Body build up
  • Swimming

    • License & Certifications

    • Rental Property Management License 2019, Canada
    • System Integration Project Management Engineer Certificate 2011, China
    • PEPC Lv3 Psychological Examination of Professional Competence Certificate 2010, China
    • Teacher’s Qualification Certificate 2010, China